R. Herbert
Essex Fells, NJ
US
| Company name:
The Educated Nanny | | |
06/30/2009 7:39 AM
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| | I applied with myllc.com on April 27, 2009 to register my business with the State of New Jersey and to represent my business as the registered agent. After mailing them all of the documents (and I know that they received them as I mailed it with confirmation of delivery) I heard nothing for over a month. I emailed to check the status of my application and was told they never received the documents. The owner told me she would efile for me and waive the fee. Two weeks later I inquired about the status of the application and was told that we should have an answer by the end of the week. A week goes by with no word. I called the State this morning and the only paperwork ever filed was the reservation of the business name that I filed on my own. I have requested a refund and now I am starting the entire process over. I have lost three months of business because of this organization.
| | Agent response:
We prepared documents within two days and emailed client - did not receive anything in mail - ask to fax so we could file expedite our cost for her. Received fax - submitted to State - got rejection because client had name reservation that she didn't provide us with a copy of - had to get name reservation to re-submit - did that - All taking almost two months. We filed expedited our cost and received the next day. Don't know who she talk to at the State but they were mistaken about the documents on file. This client received all her filed documents via Fedex on June 30th - the day of this posting - She posted in AM and received all filed documents in afternoon the same day. Have not been able to communicate with client to see if everything was to her satisfaction. She has not ask for refund.
There are times that misinformation comes out of State offices due to timing issues and how documents go from one department to another.
We prepare documents within 24 to 48 hours and submit to State as soon as received.
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